Introduction to Organizational Behavior

Organization Development (OD) is a unique organizational improvement strategy. The sets of structured/planned activities adopted by groups or individuals in an organization as a part of the organization development program, are known as OD techniques or OD interventions.

While change programs may involve either external or internal consultants, OD interventions mostly involve external consultants. Some OD interventions include sensitivity training, survey feedback, process consultation, team interventions and intergroup interventions, third party peace making interventions, and structural interventions.

The most widely used structural interventions are parallel learning structures, self-managed teams, Management by Objectives (MBO), Quality Circles, Total Quality Management (TQM), Quality of work life (QWL) projects, large-scale systems change, organizational transformation, and process reengineering.